WaterSure: Helping Keep Water Bills Affordable
Managing household bills can be a challenge, especially if you use a lot of water due to medical conditions or have a large family. That’s where the WaterSure Scheme comes in—a helpful programme designed to make water bills more manageable for people who really need extra support.
What is WaterSure?
WaterSure is a government-backed scheme that helps certain households pay a lower, more predictable water bill. It’s available to people in England and Wales who are on a qualifying water supply and meet specific criteria.
Who Can Apply?
You may be eligible for WaterSure if you:
Receive certain benefits, such as Income Support, Income-based Jobseeker’s Allowance, Pension Credit, or Universal Credit.
Have a high water usage due to medical conditions (for example, you use dialysis equipment at home or have incontinence appliances).
Have a large family—usually with three or more children under 19 living at home and receiving Child Benefit.
How Does It Help?
If approved, your water company will cap your water charges at a fixed annual amount, helping you avoid surprise bills and giving peace of mind. This can make budgeting easier, especially for families or individuals with ongoing high water use.
How to Apply
Applying is simple:
Contact your local water supplier and ask about WaterSure.
Provide proof of your benefits and, if applicable, evidence of medical need or family size.
Your water company will assess your eligibility and let you know if your application is successful.
For more details, you can check your water company’s website or the official guidance from the government.
Why It Matters
Water is essential, and no one should have to struggle to pay their bills. WaterSure ensures that households with special circumstances can access an affordable and fair water supply. It’s a small step that can make a big difference for families and individuals across our community.